Warranty
Every shear we sell carries the manufacturer's warranty. Here's what each brand covers.
| Brand | Warranty | Covers |
|---|---|---|
| Ichiro | Manufacturer-backed | Against manufacturing defects. Finish and edge covered; everyday wear excluded. |
| Juntetsu | Manufacturer-backed | Against manufacturing defects, blade and finish quality. |
| Jaguar | Manufacturer-backed | Against manufacturing defects. |
| Keiun | Manufacturer-backed | Against manufacturing defects. |
| Mina | Manufacturer-backed | Against manufacturing defects. |
| Global Scissors | Manufacturer-backed | Against manufacturing defects. |
| ICON Shears | Manufacturer-backed | Against manufacturing defects. |
| Kamisori | Manufacturer-backed | Against manufacturing defects, blade integrity. Premium Damascus and standard lines. |
| Saki | Manufacturer-backed | Against manufacturing defects. |
| Matakki | Lifetime | Lifetime guarantee against manufacturing defects on premium lines. |
What voids the warranty
- Dropping shears (impact damage is not a manufacturing defect)
- DIY sharpening (convex edges require professional sharpening equipment)
- Modification — bending, adjusting, or altering the blade or handle
- Corrosion from neglect — failure to clean, oil, and store properly
How to make a warranty claim
- Contact us with your order number and photos of the issue
- We'll assess the claim and advise on next steps
- If approved, we'll arrange repair, replacement, or refund
Sharpening services
Professional sharpening extends the life of your shears and is NOT covered under warranty claims. Check our Sharpening Services Directory for vetted Australian sharpeners.
Need warranty support? Contact us